We like to touch base with members to learn their best practices for getting new clients. We’ve written on this subject several times over the years, mostly because marketing is one of the most critical aspects in any business for developing new business.

 

Your strategies tend to break down into a couple of categories. See where you fit it:

  • It’s who you know: Carol Tipton Wold explained, “I’ve gotten more business through relationships and word of mouth than anything else I tried. Belonging to service clubs (Rotary, Lions, Soroptomist, etc.) and volunteering at their events has paid off 10 fold because you make friends who tell their friends. Of course, you always give them the “Because we’re friends” deal. Website, Chamber of Commerce, ads, never worked out.
  • Website: Member Christine Robinson, as well as Katie Muente Losik and Kitchen Kalibur agreed with Tipton Wold about word of mouth–but also added website. In fact, your website is your front door to your business, opening up to a world of information–if you give it the love and care it deserves. It’s also a point of impression. It can either deliver a terrific first impression or turn someone away. Be sure you have the basics (your name, service area, and services, along with contact info), as well as beautiful photos, menu samples, and other information a potential client would want to know. Make it easy to navigate and make sure it’s linked to your social media platforms.

Four additional marketing practices we advocate include some very simple concepts:

  • A professional-looking business card with all contact information. Take advantage of both sides, with one listing your contact info and the other your services–or a mouth-watering photo of a classic dish you prepare. And, please, have them with you at all times! You never know who you’ll meet, even at the market, even at church, even at your kid’s soccer game or on line at the checkout at Old Navy! (That means you also have to be sociable and strike up conversations with strangers.)
  • Up-to-date social media, with beautiful photos. You may not actually get a client via social media, but that account of yours could reinforce a decision to hire you–or turn someone away. Post beautiful photos of food you’ve prepared. Note events you participate in, new types of services you offer, new ingredients you’re working with. Ask questions (the answers can help you identify new approaches to your business or new service areas). Make social media work for you.
  • Networking. Get involved in your community. It doesn’t even have to be a food-oriented organization–just anywhere you’re going to meet people, like your kids’ school, your church or synagogue, a beach clean up group, or a political organization. Volunteer to help put together a meeting or event–or host one–to demonstrate your chops. It’s all about widening your circle and then showing off your skill set.

Cooking Classes

  • Teach classes. Offer cooking classes to clients or others you know to which they can invite friends and family. The classes put you and your skills–and charm–into the spotlight.

What are your most successful strategies for building your client base? What lessons have you learned?

Not an APPCA member? Now’s the perfect time to join! Go to personalchef.com to learn about all the benefits that come with membership.

And if you are a member and have a special talent to share on this blog, let us know so we can feature you!

 

 

Spring will be here in a week–March 20th. While those of you on the East Coast may still be dealing with harsh storms, eventually the chill will give way to warmth and flowers and sunshine. It’s a time of renewal–so what better activity to engage in than a virtual spring cleaning for your personal chef business!

We have five tasks you should take on to rebirth your business:

  • Examine and update your marketing tools: How long have you had the same style of business card? When was the last time you updated your website? Does it have all the critical information necessary for a potential client to find you and be engaged by your offerings (including the basics, like the geographic area you serve, your latest menu, your name, your phone number/email address)? Is it time to replace your Facebook business page cover photo? All touch points should examined–and ask your friends for their input about their effectiveness.
  • Embrace a new social media platform: If you’re already on Facebook, add Instagram and/or Twitter and/or Pinterest. You can do fun new things on each platform that can show off your offerings. Photos are your big sales tool on social media so be sure you’re posting well-lit, appetizing dishes.
  • Sharpen your knives and do a great cleaning on your tools: You probably give your knives a honing when you use them, but how often do you actually sharpen them? If you have to think about it, it’s been too long. And take a look at your other cooking tools. Are they showing signs of wear or grime? Clean them or replace them. And, hey, that includes your chefs aprons, your towels, your knife roll, and even your footwear. Spiff yourself up.
  • Learn new skills: Spring is a time of feeling energized so take that burst of energy and direct it into something constructive. Take an online cooking course from our partner Escoffier Online International Culinary Academy–or, better yet, sign up for a certificate in culinary arts. Or take a cooking class at a local school. Learn new techniques or global cuisines. Experiment with new ingredients. Learn how to take better food photos and how to style your dishes to help with marketing. Take a writing class and start a blog on your site or write a food column for your local newspaper. Learn how to do public speaking.
  • Volunteer in your community: We talk a lot about networking. One way to network without having to “sell” yourself is to get involved in your community. Spring is the perfect time to look around and decide what group/s could use your skills and enthusiasm. Spend a weekend morning serving meals at a homeless shelter. Volunteer at the local food bank. Or do something outside of your food background with Habitat for Humanity or your local Humane Society if you love animals–whatever moves you. You’re helping your neighborhood, meeting new people, and building your resume.

These are just five ideas that should energize you and give you some momentum in building your business or moving it into a direction that excites you. If you have additional suggestions, please add your voice!

What is a “spring cleaning” task that you’ve found helps you re-energize your business? What have you been toying with doing that you’re finally going to act on?

Not an APPCA member? Now’s the perfect time to join! Go to personalchef.com to learn about all the benefits that come with membership.

And if you are a member and have a special talent to share on this blog, let us know so we can feature you!

Last updated by at .