We love connecting with you on our personal chef forums. But we also enjoy the relationships we’re building on social media. Some of you are just as active on social media as we are. But others are wary of this medium or uncertain about what to do. One thing we’ve noticed, particularly on Facebook, is that when we go to your business pages to try to promote your work or your page, it’s often neglected. The most recent posts are months old. Or, you haven’t got any useful content to speak of that would draw people to engage with you or help them understand what you do.
So, we thought we’d give you some tips for how to draw people in–people who could be potential clients, after all, or good contacts for networking–and keep them coming back. They aren’t difficult to do. In fact, all they do is make you more interesting, useful, and engaging. We like to think of social media as a large cocktail party filled with lots of conversations going on simultaneously. Do you want to be the wallflower or social butterfly? Think about how you act at a party. You find yourself in a small group of people. Do you monopolize the conversation and not let anyone else have a turn or do you ask others questions to learn more about them? Do you have some interesting anecdotes to share, some useful information or story you found in a newspaper or do you drone on about how hard it was to shovel snow from the driveway or get your car to start?
The idea is to become a person who is helpful and entertaining. To be viewed as an expert with resources to share. To engage others. Yes, you want to promote yourself and your business–but not at the expense of being boring or viewed simply as a self-promoter. Be the cool guest at the cocktail party.
With this in mind, here are six ways to help you accomplish this:
1. Ask questions. Think of it as a way to learn more about your “friends” and “followers”–and as a useful market research tool. Find out what people’s favorite foods are, how often they eat at home with their families, if they enjoy cooking shows, what their favorite ethnic foods are, how they learned to cook–or if they cook. If you are ignorant about something–an ingredient from another culture or a cooking technique–ask if someone can share their knowledge. As you do this more frequently, you’ll find your questions will be more targeted and you’ll be surprised at what sparks a conversation. And that’s a great result.
2. Tag people with a purpose. One of the most annoying things on Facebook or Twitter is to be tagged by someone just because they want your attention. But if you have something to share (a link to a magazine article, a TV show, or cool website) that specifically mentions someone–a friend, a celebrity chef, a business–by all means tag them. If you want someone in particular to respond to a question, tag them. If you’re linking to a blog post you’ve written that mentions someone, tag them.
3. Use great photos. Facebook has recently acknowledged that long posts are out and photos are in. If you want to show up on other people’s news feeds, make sure you have at least one great photo to draw attention. It could be a beautiful dish you’ve prepared, a gorgeous piece of produce, an infographic, whatever. And, if you use a smart phone to shoot your photos, get an app called InstaFrame or one like it to easily create a multi-photo collage you can upload. You can do the same with PicFrame on a Mac (very helpful in blogging, too).
4. Share posts others put up–or be a helpful retweeter. Be the good guy and generously spread their good news or interesting articles. You may even find other people like your business page because they’ve now discovered you.
5. Engage with others on their feeds or tweets. Read your news feed and become part of the conversation. If you have something useful to say, jump in with a comment, observation, solution, or question.
6. Be judicious in promoting yourself. All social media platforms are great resources for self promotion, but don’t overdo it and find ways to do it that are useful (like offering a recipe or cooking tips). Brag on a new gig you got or a compliment a client gave you for a dish. Announce what your services are and how you can help people. Illustrate it with gorgeous photos. Just do it as part of your larger engagement with others. They shouldn’t be the majority of your posts.
And, here’s an extra tip–feed your accounts regularly. Pick a few platforms that you think will do you the most good and be involved on them. If you try to be everywhere you’ll surely give up. It’s very frustrating to have people you’re trying to build a relationship with disappear for months on end. Don’t over post, but don’t go AWOL. Find your rhythm and try to stick with it.
What social media challenges do you have? Where can we find you?
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