Making Changes in 2017? Tell Your Clients Now!

Filed under: Business Strategies , Tags: , , , , — Author: Caron Golden , October 24, 2016

happy-new-year-party-banner-2017

Time passes so quickly–and 2017 will be here before you know it. Hopefully, you’ve been thinking ahead about the next year and any changes you want to implement.

Like price increases. Yeah, that. Have your costs gone up? Many of you have clients pay for food directly, but for those of you who don’t, you need to take a look at your bills and figure out where you are today compared to a year ago. The same goes for expenses like gas, insurance, equipment costs, labor–anything you’re paying for that’s business related. Do your calculations and then inform your clients by the end of this month of your price increase.

No, this isn’t easy, but Candy Wallace, APPCA’s founder and executive director, says the best way to do this is in a letter. Be graceful about it, thanking your clients for allowing you to serve them during 2016. Then announce any changes in service or pricing that will be effective January 1, 2017.

Dom Petrov Ossetra and Hackleback (r)1

You can also take advantage of this communication, she adds, by announcing any special service or foods you’ll be offering during the holidays. This can be a wonderful way to bring in some additional income–through catering holiday parties, cocktail parties, brunches, or receptions or offering special holiday treats. Do you make amazing cooking? Offer to make them for your clients. You can prep cookie dough or appetizers, or desserts and have them frozen and ready to bake off at the last minute. Just price everything out, including how you’ll package them, and include a price card with your letter.

Try to get events booked by the end of October for November and early November for December. The same for any extra baking or cooking you’ll do for clients. You may need to hire extra labor for events and extra cooking so you’ll need time to book that as well as any unscheduled kitchen time if you rent kitchen space.

Kale and sweet potatoes

Kale and sweet potatoes

This is also a good time to think about changes in the focus of the service you want to provide in 2017. Have you developed any new passions for a specific type of food or an interest in serving a specific demographic? This could be young families, older adults with medical conditions, or special diets in which you’ve developed an expertise? If so, add that to your letter. It’s a good way to market your services with people you’ve known and who value what you do. Alternately, it could be a way to gracefully segue from one client base to another.

Anticipating a new year also is a good time to take stock of your happiness quotient. We advocate the personal chef career as a lifestyle as well as professional option. Are you a parent of young children who wants to take more time with them? Are you interested in pursuing more education or travel? Are you reaching a point in your life in which you don’t want to work as many hours? Whatever it is, again, this is the time to chart your course for 2017 and use this letter to let your clients know if those changes will impact them.

As we hurtle towards year’s end, taking the time to focus on business and life basics and implementing changes to help you meet your goals is top priority. If you have any questions, be sure to reach out to Candy for help!

What are the professional changes you’re considering for 2017? 

Not an APPCA member? Now’s the perfect time to join! Go to personalchef.com to learn about all the benefits that come with membership.

And if you are a member and have a special talent to share on this blog, let us know so we can feature you!

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Caron Golden

About 

Founder of premier organization of personal chefs inspires students to follow their dreams of culinary entrepreneurship.

Candy Wallace, executive director of the American Personal & Private Chef Association (APPCA), today was recognized by Sullivan University’s National Center for Hospitality Studies as its 33rd Distinguished Guest Chef.

1 Comment »

  1. […] Making Changes in 2017? Tell Your Clients Now!: Candy addresses how to talk to clients about issues like price increases or other changes in service. […]

    Pingback by 2018 is Coming! Are You Ready? | Personal Chef Blog — February 19, 2018 @ 1:29 pm

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